Customer Service Representative

As a Customer Service Representative, you’ll be the welcoming face and voice of our Center. Reporting to the Member Services & Retention Manager, you’ll serve as the first point of contact for both in-person visitors and callers, creating a positive, seamless experience for everyone who connects with us.

Key Responsibilities:

· Front Desk & Phone Management: Greet and assist all visitors, manage the main telephone console, and direct inquiries to the appropriate staff or departments across campus.

· Information & Guidance: Provide clear and accurate program and scheduling information, help customers navigate the facility, and conduct tours when needed.

· Sales & Transactions: Accurately process prospect and new member data, program registrations, and ticket sales. Handle point-of-sale transactions using our proprietary database, accepting various payment methods, issuing receipts, and managing deposits.

· Database Management: Maintain database files for prospective members and program participants.

· Knowledge Hub: Stay fully informed about all Center programs, events, flyers, and daily campus activities, along with the physical layout of the facility.

· Desk Organization: Keep the courtesy desk area tidy and organized, ensuring all supplies are replenished as needed.

· Additional Support: Perform other duties as requested by your supervisor.

Qualifications:

· Education: High School Diploma or equivalent.

· Technical Skills: Proficient with Windows and computer data entry, with the ability to quickly learn our proprietary database system.

· Customer Service Aptitude: Demonstrates a strong aptitude for telephone reception duties, accurate clerical work, and retail sales.

· Interpersonal Skills: Possesses an outgoing, poised demeanor and is comfortable interacting with a diverse public both in person and over the phone.

· Problem-Solving: Exhibits strong attention to detail, excellent common sense when handling various inquiries, and the ability to multitask and remain professional under pressure.

Compensation & Benefits:

· Pay Rate: $17.50- $18.00 per hour, depending on experience.

· Complimentary JCC Health and Fitness membership.

· Access to discounts on JCC events, workshops, and programs.

Schedule:

This is a part-time position with the following regular hours:

· Thursdays: 1:00 PM – 8:00 PM

· Fridays: 1:00 PM – 7:00 PM

· Sundays: 12:00 PM – 7:00 PM

· Flexibility to fill in as a substitute for Fitness & Aquatics and Courtesy desk shifts as needed.

Ready to be the welcoming first impression for our vibrant community?

The Osher Marin JCC is an equal opportunity employer that embraces individuals of all faiths and backgrounds. We are committed to creating a diverse and inclusive environment for all employees.

The JCC Preschools in San Rafael and Mill Valley are looking for teacher-qualified individuals with a strong work ethic and love for children. Our values-based early learning framework views children, families, and staff as a community of active learners, guided by our Jewish values and relationships with one another. Constructivism and emergent curriculum are among the core principles of our approach to early childhood education.

Compensation:

· Pay Range $25.79 – 29.26 per hour for a teacher-qualified position.

· Comprehensive and generous benefits package.

· Paid support for professional development in Early Childhood Education.

· PTO as well as paid school closures.

Responsibilities:

Responsibilities will include, but will not be limited to:

· Providing physical and emotional care for children, including diapering and/or changing, meals, nap time, and meeting needs as appropriate;

· Maintaining an appropriate learning environment, both indoors and outdoors;

· Respectful and compassionate Interactions with the children;

· Providing supervision of children, both indoors and outdoors;

· A willingness to assist teachers with children and other classroom housekeeping duties;

· Understanding the philosophy of the school and approach to the curriculum;

· Maintaining professional standards and conduct at all times;

· Respecting confidentiality of school-related information; and,

· Performing other duties, as requested by the supervisor.

Qualifications:

· We prefer hiring teachers who are professionally prepared as teachers of young children, with a minimum of 12 units in the field of early childhood education and development, however, we will consider other caring individuals, including anyone on the ECE path with experience with young children.

· Teachers must be sensitive in communicating with others and be able to relate professionally with children and adults.

· Ability to lift up to 50 lbs.

· Ability to meet the employment requirements of the licensing agency including clear background check and Live Scan fingerprinting.

Job Type: Full-time

Pay: $25.79 – 29.26 per hour

Benefits:

· 401(k)

· 401(k) matching

· Dental Insurance

· Employee assistance program

· Employee discount

· Flexible schedule

· Flexible spending account

· Health insurance

· Life insurance

· Paid time off

· Professional development assistance

· Referral program

· Tuition reimbursement

· Vision insurance

· JCC health club membership

The Osher Marin JCC is an equal opportunity employer that embraces individuals of all faiths and backgrounds. We are committed to creating a diverse and inclusive environment for all employees.

Licensed Massage Therapist (Part-Time)

We are seeking experienced and dedicated Massage Therapists to join our wellness team. This is an excellent opportunity to build lasting client relationships within a supportive and dynamic community environment.

Key Responsibilities:

· Perform professional massage sessions customized to client needs

· Maintain a clean and welcoming massage environment

· Communicate effectively with clients about preferences and wellness goals

· Keep accurate client records

· Support and promote massage services within the JCC

Qualifications:

· Current certification with the California Massage Therapy Council (CAMTC)

· Minimum of 500 hours of massage training or 5 years of professional experience

· Valid professional liability insurance

· Strong communication skills and a commitment to client care

· Punctual, reliable, and proactive in seeking continuing education opportunities

· Ability to work independently and collaboratively within a team

Compensation & Benefits:

· Competitive pay: $40–$50 per hour, commensurate with experience (excluding tips)

· Complimentary JCC Health and Fitness membership

· Access to discounts on JCC events, workshops, and programs

· All necessary supplies and laundry services provided

· Established client base available

Schedule:

• Part-time position with flexible scheduling

• Shifts available Mondays, Tuesdays, Fridays, and/or Saturdays between 9:00 a.m. and 6:00 p.m.

• Hours do not need to cover the full 9-6 timeframe, but shifts must fall within these hours

• Minimum of 5 hours per shift

The Osher Marin JCC is an equal opportunity employer that embraces individuals of all faiths and backgrounds. We are committed to creating a diverse and inclusive environment for all employees.

The Group Fitness Aquatics Instructor reports to the Fitness Manager at the Osher Marin Jewish Community Center. This part-time role is responsible for leading engaging, safe, and enjoyable Aquatics Fitness classes in the indoor or outdoor pool, as appropriate.

Responsibilities

· Arrive at least five minutes early for class to ensure proper equipment set up and member interaction

· Plan and conduct aqua fitness classes for various fitness levels

· Ensure participant safety and proper technique

· Maintain a positive and motivating atmosphere

· Assure that all equipment is properly stored after class

· Confirm the number of students in class on our GXP app

· Communicate equipment problems & concerns to the Fitness Manager via email and text

· If unable to teach class, the teacher is responsible for finding an appropriate substitute and MUST inform the Fitness Manager with substitution information on time

· Develop relationships with class participants; learn names and workout patterns, ensuring member retention.

· Attend all staff meetings

· Clock in and out for each shift, and notify the Fitness Manager if you forget to do so

· Other duties, as assigned by the Group Fitness Supervisor

Qualifications

· Strong communication and motivational skills

· Experience teaching aqua fitness classes

Salary

· Starting at $37 per hour, depending on experience

The Director of Development provides the leadership, strategic direction, management, and coordination for Marin JCC’s fundraising efforts. Reporting to the Chief Executive Officer, the Director of Development creates and implements fundraising strategies that increase the organization’s support from individuals, corporations, foundations, events, and other sources. The Director oversees a dedicated and professional development department, currently made up of two full-time staff, Major Gifts Officer and Annual Giving Officer.

Primary Responsibilities:

· Oversees creation of development plan in consultation with CEO and Development Committee.

· Directs all development activities, including individual donors, events, and foundation grants to fulfill goals of approved plan.

· Cultivates and strengthens culture of philanthropy with Board of Directors and Center management and staff.

· Identifies, cultivates and solicits individual, foundation, and corporate contributions.

· Execution of grant proposals and oversees grant management to ensure all milestones are in place to meet development plan goals.

· Manages the development department in a fiscally sound manner and ensure that appropriate systems and procedures are in place to support fundraising goals.

· Works closely with the Board of Directors, a robust Development Committee, CEO, COO and Senior Management team to achieve goals.

· Performs general management responsibilities, including annual goals and budgets, reports, and evaluation of fundraising activities.

Qualifications:

· A minimum of 7 years of proven experience managing a complex fundraising department with a record of measurable results required.

· Bachelor’s degree required; CFRE or advanced degree preferred.

· Experience with donors in Marin County and specifically the Jewish philanthropic community in the region preferred.

· A strategist who is adept at planning, prioritizing, organizing, and following through; highly energetic and able to balance multiple competing priorities.

· A team builder with strong skills in supervision and leadership; must understand the subtleties of motivating and directing a diverse group of personalities.

· Ability to work in the JCC environment that honors pluralism, multiculturalism and support for Israel as the Jewish homeland.

· Exceptional written and verbal communication skills.

· Ability to work effectively, both independently and as part of a team, and maintains a healthy sense of humor.

Position and Compensation:

· Full-time onsite exempt (management level) position

· Salary range $125,000 – $150,000 annually, based on experience

· Allowance toward health, dental, vision insurance; life and disability insurance; Flexible Spending Accounts (FSA)

· 22 vacation days, 13 sick days plus approximately 15 national and Jewish holidays per year

· JCC family membership; discounts on JCC programs and events, and more.

To Apply

Please submit a cover letter and resume to jobs@marinjcc.org by March 6, 2026

We have several part-time lifeguard opportunities available – morning, evening and weekend shifts available! These YEAR-ROUND positions can range from 4-18 hours per week, with a flexible schedule. Benefits include JCC full facility membership and discounts on JCC programs/events and a friendly, warm environment!

Responsibilities:

• Guarding and providing a safe environment for members with a 15 – 30 minute pool rotation schedule.
• Learning and enforcing the pool rules as well as those guidelines set out by the American Red Cross as they pertain to lifeguard skills and training.
• Being fully alert and aware of emergencies and procedures.
• Performing pool opening procedures, closing procedures and participating in the daily maintenance of the pools.
• Installing and removing lane lines according to need and schedule.
• Interacting with the members appropriately and professionally.
• Attending mandatory monthly aquatic in-service trainings.
• Properly filling out incident and accident reports when necessary.
• Working as a team with other staff members.

Qualifications:

• Current American Red Cross Lifeguarding/ First Aid/ CPR/ AED certification or equivalent.
• Must be able to stand/walk for up to 4 hours at a time, swim at least 300 yards continuously, and lift at least 50 lbs.
• The lifeguard should be reliable and responsible, with a strong sense of commitment to their job and to the Center’s larger purpose.

We are training lifeguards and will reimburse course fees after having worked 6 months continuously at the JCC.

Hours:

Part-time

Compensation:

$16.50 – $21 per hour, depending on relevant experience.

Expected Hours:

4 – 18 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Weekends only
• Year round work

Ability to Commute:

• San Rafael, CA 94903 (Required)

Work Location:

In-person

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